Terms and Conditions

Effective Date: June 12, 2026

1. GENERAL TERMS

  1. By registering and using Brandsync.lk, you agree to comply with these Terms and Conditions.
  2. Brandsync.lk acts as a digital marketing platform connecting Advertisers (Clients) and Influencers/Content Creators.
  3. Brandsync.lk reserves the right to modify these Terms and Conditions at any time without prior notice.
  4. Users must provide accurate and truthful information during registration.
  5. Any fraudulent activity, manipulation of views, clicks, engagements, or payments may result in immediate account suspension.

SECTION A – CLIENT (ADVERTISER) TERMS

2. Campaign Creation

  1. Clients are responsible for ensuring all submitted content complies with Sri Lankan laws and platform policies.
  2. Clients shall not promote:
    • Illegal products or services.
    • Misleading or deceptive advertisements.
    • Hate speech, violence, or harmful content.
    • Copyright-infringing content.
  3. Brandsync.lk reserves the right to reject any campaign without providing a reason.

3. Payments

  1. All campaign payments must be made in advance before campaign activation.
  2. Campaign fees are non-refundable once the campaign has started.
  3. Any payment gateway charges, taxes, or bank charges shall be borne by the Client unless otherwise stated.

4. Performance and Results

  1. Brandsync.lk will make reasonable efforts to deliver the requested campaign performance.
  2. Actual results may vary depending on audience behavior, content quality, platform algorithms, and market conditions.
  3. Brandsync.lk does not guarantee sales, conversions, revenue, or business outcomes.
  4. Campaign statistics displayed on the dashboard are considered the official performance records.

5. Content Ownership

  1. Clients retain ownership of their submitted content.
  2. Clients grant Brandsync.lk and participating influencers permission to share and promote campaign content during the campaign period.

SECTION B – INFLUENCER / CONTENT CREATOR TERMS

6. Eligibility

  1. Influencers must own or have legal authority to manage the social media accounts used on the platform.
  2. Fake, purchased, automated, or artificially generated followers, views, clicks, or engagements are strictly prohibited.
  3. Brandsync.lk may request verification documents at any time.

7. Campaign Participation

  1. Influencers must complete campaign requirements exactly as specified.
  2. Required posts, shares, comments, views, or clicks must remain active for the minimum campaign duration specified.
  3. Deleting campaign content before the required period may result in payment cancellation.

8. Payments to Influencers

  1. Payments are calculated based on successfully completed and verified campaign actions.
  2. Brandsync.lk reserves the right to review campaign activity before approving payments.
  3. Payments may be withheld for suspected fraud, fake traffic, bot activity, or policy violations.
  4. Payment schedules and minimum withdrawal limits will be displayed within the platform.

9. Prohibited Activities

Influencers shall not:

  • Use bots or automated software.
  • Purchase fake views, clicks, followers, or engagements.
  • Create multiple accounts to manipulate earnings.
  • Submit false performance reports.
  • Engage in fraudulent activity of any kind.

Violation may result in permanent account termination and forfeiture of earnings.


SECTION C – LIABILITY and DISCLAIMERS

10. Limitation of Liability

  1. Brandsync.lk shall not be liable for indirect, incidental, or consequential damages arising from platform use.
  2. Users use the platform at their own risk.
  3. Brandsync.lk is not responsible for outages, interruptions, or algorithm changes made by third-party platforms such as Facebook, Instagram, TikTok, YouTube, or X.

11. Account Suspension

  1. Brandsync.lk reserves the right to suspend or terminate any account violating these Terms and Conditions.
  2. Suspended users may lose access to pending earnings or campaign balances resulting from policy violations.

12. Privacy

  1. User information will be handled in accordance with the Brandsync.lk Privacy Policy.
  2. Personal information will not be sold to third parties without consent except where required by law.

13. Governing Law

  1. These Terms and Conditions shall be governed by the laws of Sri Lanka.
  2. Any disputes arising from platform use shall be subject to the jurisdiction of the courts of Sri Lanka.

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