Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information during registration and use of our platform:

• Full Name
• Mobile Number
• Email Address
• Date of Birth (if required)
• Profile Information
• Payment Details
• Bank Account Information (for influencer payouts)
• National Identity Card or Verification Documents (where required)

1.2 Technical Information

We may automatically collect:

• IP Address
• Device Information
• Browser Type
• Operating System
• Access Times
• Website Usage Data
• Cookies and Tracking Information

1.3 Social Media Information

When connecting social media accounts, we may collect:

• Account Username
• Public Profile Information
• Follower Counts
• Engagement Statistics
• Content Performance Metrics

We only access information that users authorize through supported platforms.

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts.
• Verify user identity.
• Process campaign orders and payments.
• Facilitate influencer payouts.
• Measure campaign performance.
• Prevent fraud and abuse.
• Improve platform functionality.
• Provide customer support.
• Communicate updates, promotions, and service notifications.
• Comply with legal obligations.

3. Cookies and Tracking Technologies

Brandsync.lk may use cookies and similar technologies to:

• Remember user preferences.
• Maintain login sessions.
• Analyze website traffic.
• Improve user experience.
• Detect fraudulent activities.

Users may disable cookies through their browser settings, although some features may not function properly.

4. Information Sharing

We do not sell, rent, or trade personal information to third parties.

We may share information only with:

4.1 Service Providers

Third-party providers assisting with:

• Payment Processing
• SMS Verification
• Email Services
• Analytics Services
• Website Hosting

4.2 Legal Requirements

We may disclose information when required by:

• Sri Lankan laws and regulations.
• Court orders.
• Government authorities.
• Law enforcement investigations.

4.3 Business Transfers

If Brandsync.lk undergoes a merger, acquisition, or business transfer, user information may be transferred as part of that transaction.

5. Payment Security

Brandsync.lk does not store complete credit card or debit card details on its servers.

Payment transactions are processed through secure third-party payment gateways that comply with applicable security standards.

6. Influencer Verification

To maintain platform integrity, Brandsync.lk may request:

• Identity verification documents.
• Ownership verification of social media accounts.
• Additional information required to prevent fraud.

Verification information will be stored securely and used solely for platform administration and compliance purposes.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide platform services.
• Fulfill legal obligations.
• Resolve disputes.
• Enforce platform agreements.

When information is no longer required, it will be securely deleted or anonymized.

8. User Rights

Users may request to:

• Access their personal information.
• Correct inaccurate information.
• Update account details.
• Request account deletion.
• Withdraw consent where applicable.

Certain information may be retained where required by law or for legitimate business purposes.

9. Data Security

Brandsync.lk implements reasonable administrative, technical, and physical safeguards to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no online platform can guarantee absolute security.

10. Children’s Privacy

Brandsync.lk is intended for users aged 18 years and above.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Third-Party Links

Our platform may contain links to third-party websites or services. Brandsync.lk is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of such websites before providing personal information.

12. Changes to This Privacy Policy

Brandsync.lk reserves the right to update this Privacy Policy at any time. Changes will become effective immediately upon publication on the website. Continued use of the platform after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact: